This training course teaches you how to handle and solve any complaints you receive. Complaints are inherent to every business, and it’s essential that you know how to handle them correctly. Whether your complaint is over the phone, via email, on social media, or made in person, our training course will give you the skills you need to handle it appropriately and resolve it successfully.
100% online training
Access anywhere
Same day digital certificate
printed certificate posted next working day
Full audio voiceover
Unlimited assessment attempts
Developed in collaboration with industry experts
