Talking, sitting, standing, writing, even staying silent, everything we do shares a story. Our communication skills are an intrinsic part of both our personal and professional lives as they help us exist within and connect to the world around us. Good communication skills are therefore highly valued in the workplace.
This online Communication Skills course will teach you how to become a more efficient and effective communicator, the different methods of communication, how to communicate with confidence, how to communicate to support inclusion and equality, and how to communicate in difficult situations. You will leave the course armed with strategies that you can use to boost your communication skills.
This course has been developed to utilise instructional video and user activities to maximise engagement and learning.
100% online training
Access anywhere
Same day digital certificate
printed certificate posted next working day
Full audio voiceover
Unlimited assessment attempts
Developed by education specialists and journalist and broadcaster, Charlotte Leeming
A range of downloadable and interactive resources
